As for your case, please register your device in our website as following steps:

1.        Log in our website http://pro.auteltech.com/ with your ID and password.

2.        Please click “Product Registration”.  Select your product model, fill in the serial No. and register password to finish the registration. As for the serial No. and register password, you can Please touch “About” in the tool, and you will find them.

 PS: Please select the right product model and fill in the right register password which can be checked in About page.